Only the highest quality natural materials, certified & verified sustainable vegetable tanned leathers and artisan skilled craftsmanship are used in the making of our boots.

No detail is overlooked in each step of the design, development, production and quality assurance that goes into each pair, built to last over a lifetime with proper care. 

We are constantly developing, testing and searching for the best & most innovative leather offerings to pass along to you, and other options not listed on our site may be available.

If you have a request or want to submit your own leather to us to make your boots, please send us an email at info@cruxdeluxe.com

Orders (non-rush) are serviced on a first come first served basis with the longest possible estimated turnarounds posted to each order page.

No matter which workshop location, every team member works on every pair of boots that we ship.

Whether it’s leather dyeing, pattern cutting, hardware setting, sewing, lasting, welting, or finishing, your boots will begin and end construction in Long Beach, California USA.

Because of our Agile and specialized team structure and processes, we can service 3-week rush orders, custom orders and colors and other custom requests only limited by your imagination.

1. Choose your desired boot model & available options, then submit payment for your order through our website.
2. Once we receive your confirmed order, it’s then submitted for construction within 24-48 hours.
3. When your boots are ready to be shipped, you'll get another email notification to confirm your shipping address before we ship your boots to you.

We can accomodate B through EEE widths and sizes starting at US Men's 5 & up.

If you have any questions about sizing, please do not hesitate to use our Sizing Form or the contact form on this page and a team member will respond to you as soon as possible.

For info on size exchanges, returns, order credits & refunds, please reference our Policy Pages here.

It’s our priority to enable the greatest possible access for all to enjoy our boots & products.

Our posted prices represent the current lowest acceptable economic margin to cover our business & supply chain costs, which are significant due to their premium and sustainable quality.

Unless otherwise arranged, all customer orders ship from our headquarters in Long Beach, California USA.

We are a registered California, USA LLC, and customers residing in the United States may be required to pay sales tax, depending on regulations in their home state, but will not be responsible for any additional fees through U.S. Customs.

For international orders and customers with delivery addresses outside of the United States, you may be responsible for additional fees through your country’s Customs department, depending on applicable regulations.

If you have any questions about your order’s pricing or shipping, please use the contact form on this page to confirm arrangements.

Most customizations can be included in your order cost, but please send us an email at info@cruxdeluxe.com to share your ideas with us and we can align on details.

Our boots are designed, built and engineered to withstand heavy duty work conditions & leisure activities.

If any part of your boots are found defective in either materials or manufacturing, it will be repaired or replaced at no cost within the given time periods:

• Boot Upper: Within 2 years of delivery
• Boot Outsole: Within 1 year of delivery

Extensions and exceptions are available on a case by case basis. Please note that this warranty applies only to the original customer of each pair of boots and does not apply to any boots resold on the secondary market.

Any warranty inquiries or claims should be immediately emailed to info@cruxdeluxe.com

For more info on size exchanges, returns, credits & refunds, please reference:

• Size Exchange & Return Policy
• Terms of Service

Additional information about privacy, shipping, returns and promotions are in our policy pages, found in the footer on each page. Please scroll to the bottom for links.